Frequently Asked Questions
Everything you need to know about our home storage and organization solutions.
What is the weight capacity of your wire shelving units?
Most of our heavy-duty wire shelving units can support up to 800 lbs per shelf when weight is evenly distributed on leveling feet. If using casters (wheels), the total weight capacity for the entire unit is typically reduced to 500 lbs to ensure mobility and safety.
How long does shipping take and what are the costs?
We offer standard shipping across the contiguous United States, typically arriving within 3-7 business days. Shipping costs are calculated at checkout based on the weight and dimensions of the furniture or storage items in your order.
Are your UltraGraphite and UltraGuard products rust-resistant?
Yes, our UltraGuard stainless steel and UltraGraphite finishes are designed for durability and resistance to corrosion. They are ideal for garage, kitchen, and warehouse environments, though we recommend keeping them in dry areas for maximum longevity.
What is your return policy for home furniture?
We offer a 30-day return policy for items in their original packaging and new condition. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.
Do your products require tools for assembly?
Many of our shelving units and organizers feature a patented no-tool assembly design. For larger furniture pieces like workbenches or desks, all necessary tools and clear instruction manuals are included in the box.
Do you offer a warranty on your products?
Yes, Seville Classics products typically come with a 1-year limited warranty that covers defects in materials or workmanship under normal use. Specific warranty lengths may vary by product category.